Shopify Data – Customers Want Free and Fast Shipping (Returns, Too!)

E-commerce customers want free and fast shipping according to The Future of Commerce 2021 report by Shopify. The report by the e-commerce platform highlights trends in shifts in consumer behavior regarding e-commerce.

According to the report, consumers are looking for more interactions rather than mere transactions. More and more e-commerce customers are looking for speed, access to capital, faster ways to pay with digital wallets, and more flexible payments like installments.

Shopify: Customers Want Free, Fast Shipping – And Returns

This is especially true with younger consumers (between the ages of 18-34) who are more likely to discover and

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