Business Leaders Say Hybrid Model Is Here To Stay

The pandemic, social unrest and natural disasters like wildfires have battered the small business landscape in 2020. And America’s small businesses are fighting back with digital tools to steer them through uncertain times.

That was the big takeaway from “The State of SMBs: Lessons from 2020 and Outlook for 2021.”

The virtual fireside chat featured CEO and Founder René Lacerte and Dean Henry of American Express. Stephen Markwell of JP Morgan Chase and Rodney Fong of the San Francisco Chamber of Commerce  were the other panelists.

Gene Marks, Author, Small Business Expert and President of digital tools moderated.

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