Freshworks acquires Seattle AI startup AnswerIQ to bolster AI-powered customer service tech

This post was originally published on this site

AnswerIQ co-founder Prashant Luthra; Madrona Venture Group Mangaing Director S. “Soma” Somasegar; and AnswerIQ co-founder Pradeep Rathinam. (Madrona Photo)

Freshworks has acquired AnswerIQ, a 3-year-old Seattle-area startup backed by Madrona Venture Group that sells AI-powered customer service software.

AnswerIQ co-founder and CEO Pradeep Rathinam.

San Mateo,

contactedorg

Check out http://contacted.org